Wacom Drivers
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Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

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Wacomo Intuos Pro L is a toy or tool (model 2017)

Intuos, Intuos Pro, Bamboo, Graphire, etc.
qwertydrone1
Posts: 1
Joined: Fri 8. Sep 2017, 22:36

Wacomo Intuos Pro L is a toy or tool (model 2017)

Postby qwertydrone1 » Fri 8. Sep 2017, 22:48

Plastic, on work area, has deformated after 1,5 month in PTH-860N. I have also the old (PTH-851) model and there is any deformation at all.(2 years of work). Any sugestion Wacom?

wacom4
Posts: 87
Joined: Tue 29. Nov 2016, 09:49

Re: Wacomo Intuos Pro L is a toy or tool (model 2017)

Postby wacom4 » Mon 11. Sep 2017, 07:49

We are currently handling your case in CAS-724841-X3R2S0.
Please ensure that mails from *@wacom.com reach your inbox.

You can help us be sending a response to our automatic mail with pictures showing the issue. Thanks.


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