New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Intuos Pro PTH-660-N

Intuos, Intuos Pro, Bamboo, Graphire, etc.
MagicMan
Posts: 1
Joined: Fri 8. Sep 2017, 22:15

Intuos Pro PTH-660-N

Postby MagicMan » Sat 9. Sep 2017, 15:12

Brand new Tablet Intuos Pro with new pen version bought in the UK webshop does not work. (windows 7 pro)
Connected to PC over USB does not appear in the devices. Newest drivers installed and uninstalled six or seven times. Still nothing happening. WacomDesktopCenter shows - not connected device.
Pop up - no drivers found.
The same is happening on other computers (tested on 4 PC's)

Should I return it to Wacom or there is some solution to install it?

Regards
Very Disappointed Customer

wacom4
Posts: 76
Joined: Tue 29. Nov 2016, 09:49

Re: Intuos Pro PTH-660-N

Postby wacom4 » Mon 11. Sep 2017, 08:45

We opened CAS-725933-F6W1D9 for you.
Please ensure that you can receive mails from the wacom.com domain. Thanks!


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