Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Bamboo Slate Freeze and Transfer Problems Android

Bamboo Spark, Bamboo Slate, Bamboo Folio
Posts: 1
Joined: Thu 25. Jun 2020, 08:11

Bamboo Slate Freeze and Transfer Problems Android

Postby SlateX » Thu 25. Jun 2020, 08:22

I have a Bamboo Slate L and running Inkspace on Android 10. I use my Bamboo Slate daily and run into following problems:

I need to sync with Inkspace multiple times per day if not:
-- Either the Bamboo Slate freezes with the blue or green light on. No syncing or shutting down is possible then.
-- Or I get a transfer error message in the app (transfer starts but stops and some point and error message shows up).
For both problems only a reset works and I lose all my notes.

Can anyone help me with this problems?

Thx SlateX

Return to “Smartpads”