Wacom Customer Support page: https://support.wacom.com/

Pen not working after Mac OSX update June 2019:
http://forum.wacom.eu/viewtopic.php?f=11&t=4011

Why is the cursor on Windows a white dot or crosshairs?
http://forum.wacom.eu/viewtopic.php?f=11&t=4013#p8912

Wacom Drivers:
Latest driver released for Windows (6.3.35-3) and Mac (6.3.35-2). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.15 Catalina Beta:
https://www.wacom.com/en-us/support?guideId=015-916

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Full compatibility with Windows

Bamboo Spark, Bamboo Slate, Bamboo Folio
pixelbeast
Posts: 7
Joined: Thu 8. Feb 2018, 14:47

Re: Full compatibility with Windows

Postby pixelbeast » Wed 28. Nov 2018, 02:46

My prayers have been answered! Thanks!

pixelbeast
Posts: 7
Joined: Thu 8. Feb 2018, 14:47

Re: Full compatibility with Windows

Postby pixelbeast » Fri 21. Dec 2018, 03:14

Sorry to come back to this, but I am not totally happy, maybe you can help me?
Yes, with this new app, I am able to connect to my folio, through bluetooth.
Yes, I don't have to use the Cloud to download drawings from the folio to the PC in a database in the app.
BUT, I don't see any way to export my drawings in pdf or any other vector graphics format without using the Cloud system.
I can export a pretty low quality PNG, but all other options are grayed out.
The only way to export to pdf etc. is if I am logged in, at which point everything gets uploaded and my IT department would throw a fit.
To recap, I work in a corporate environment where the things I create are confidential and we have many rules about how things can or can't leave the internal network.
I need to export the vector graphics.
So I still can't use the folio for my work, which is a shame because I still really want to.
Am I missing a way to export pdfs without logging in or uploading the drawings?
Thanks for any help. I still think the folio is great, and I would love to use it.

wacom5
Posts: 674
Joined: Tue 8. Aug 2017, 14:35

Re: Full compatibility with Windows

Postby wacom5 » Fri 28. Dec 2018, 10:54

PDF not being available seems to be a temporary issue. I have reported this to the team.
Unfortunately, for the extra Vector format SVG, you will need to be connected to the cloud.

bal3ster
Posts: 6
Joined: Sat 2. Sep 2017, 18:52

Re: Full compatibility with Windows

Postby bal3ster » Fri 11. Jan 2019, 05:24

Hello... I was very happy when I finally got the news of the new Windows app... unfortunately it's not working with my Spark.
Please dont tell me that Spark is not supported.... O_o

wacom5
Posts: 674
Joined: Tue 8. Aug 2017, 14:35

Re: Full compatibility with Windows

Postby wacom5 » Mon 14. Jan 2019, 10:44

bal3ster wrote:Hello... I was very happy when I finally got the news of the new Windows app... unfortunately it's not working with my Spark.
Please dont tell me that Spark is not supported.... O_o

I'm afraid so. Bamboo Spark is not supported.

bal3ster
Posts: 6
Joined: Sat 2. Sep 2017, 18:52

Re: Full compatibility with Windows

Postby bal3ster » Mon 14. Jan 2019, 21:16

You just killed me Wacom... after all this wait, not supported. Sad...

urs84arctos
Posts: 3
Joined: Mon 11. Mar 2019, 23:56

Re: Full compatibility with Windows

Postby urs84arctos » Tue 12. Mar 2019, 00:04

Hi. I have a Windows 8.1 tablet that I'd like to pair with my Bamboo Slate, but the latest Inkspace App doesn't support Windows 8 and I can't find the previous version of the installer anywhere on the internet. Unfortunately, upgrading to Windows 10 isn't an option. Could you please find a solution for this, or maybe point out where I could download the proper version. Thanks.

wacom5
Posts: 674
Joined: Tue 8. Aug 2017, 14:35

Re: Full compatibility with Windows

Postby wacom5 » Tue 12. Mar 2019, 10:52

Hello. You will not be able to pair your Bamboo Slate with the Inkspace Windows App unless you are working in Windows 10. You should definitely consider upgrading to Windows 10.

urs84arctos
Posts: 3
Joined: Mon 11. Mar 2019, 23:56

Re: Full compatibility with Windows

Postby urs84arctos » Fri 15. Mar 2019, 15:31

As I stated in the previous message, upgrade is not an option, for various reasons and the main being that my tablet has limited performance capabilities. Why aren't the previous installer versions available for download? I understand you had to patch some issues so that the app would be stable on Windows 10, but not everyone IS on Windows 10. I sense that you somehow don't fully understand the term "full compatibility". Joking aside, please do something about this, please release a previous version, send it to me... surely you have it somewhere?

wacom5
Posts: 674
Joined: Tue 8. Aug 2017, 14:35

Re: Full compatibility with Windows

Postby wacom5 » Mon 18. Mar 2019, 11:14

We can only make it work for Windows 10. I don't know the full details, but I know that enabling it for Windows 7, 8 or 8.1 is not possible. It also took us a while to get it to work with Windows 10 due a bug with BTLE that Microsoft has since corrected since Windows 10 Build 1803.


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