Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Blue and orange flash alternatively

Bamboo Spark, Bamboo Slate, Bamboo Folio
Jermad
Posts: 1
Joined: Wed 27. Sep 2017, 21:12

Blue and orange flash alternatively

Postby Jermad » Wed 27. Sep 2017, 21:19

Hi, I am having A problem with my spark flashing blue then orange.. I can still do sync, and it is detected... but nothing downloads. I read that doing a memory reset should fix this problem... but I can’t find any mention on what the process and is....

Thanks Jermaine

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: Blue and orange flash alternatively

Postby wacom1 » Thu 28. Sep 2017, 14:01

Contact Wacom Customer Support in your country. Memory reset might help to fix this, otherwise repair would be needed.


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