DRIVER UPDATE
Upgrading to Mac OS 10.14 Mojave? The new Wacom driver 6.3.31 is compatible. However, a new Mac OS security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page, here: https://www.wacom.com/en-us/support?gui ... d0e39c4946


Wacom Drivers:
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.31 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Blue and orange flash alternatively

Bamboo Spark, Bamboo Slate, Bamboo Folio
Jermad
Posts: 1
Joined: Wed 27. Sep 2017, 21:12

Blue and orange flash alternatively

Postby Jermad » Wed 27. Sep 2017, 21:19

Hi, I am having A problem with my spark flashing blue then orange.. I can still do sync, and it is detected... but nothing downloads. I read that doing a memory reset should fix this problem... but I can’t find any mention on what the process and is....

Thanks Jermaine

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Blue and orange flash alternatively

Postby wacom1 » Thu 28. Sep 2017, 14:01

Contact Wacom Customer Support in your country. Memory reset might help to fix this, otherwise repair would be needed.


Return to “Smartpads”