New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 is updated to versiob 6.3.25-5 now to fix an issue with the WL Kit. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Blue and orange flash alternatively

Bamboo Spark, Bamboo Slate, Bamboo Folio
Jermad
Posts: 1
Joined: Wed 27. Sep 2017, 21:12

Blue and orange flash alternatively

Postby Jermad » Wed 27. Sep 2017, 21:19

Hi, I am having A problem with my spark flashing blue then orange.. I can still do sync, and it is detected... but nothing downloads. I read that doing a memory reset should fix this problem... but I can’t find any mention on what the process and is....

Thanks Jermaine

wacom1
Posts: 613
Joined: Tue 29. Nov 2016, 09:46

Re: Blue and orange flash alternatively

Postby wacom1 » Thu 28. Sep 2017, 14:01

Contact Wacom Customer Support in your country. Memory reset might help to fix this, otherwise repair would be needed.


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