Wacom Drivers
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Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

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Blue and orange flash alternatively

Bamboo Spark, Bamboo Slate, Bamboo Folio
Jermad
Posts: 1
Joined: Wed 27. Sep 2017, 21:12

Blue and orange flash alternatively

Postby Jermad » Wed 27. Sep 2017, 21:19

Hi, I am having A problem with my spark flashing blue then orange.. I can still do sync, and it is detected... but nothing downloads. I read that doing a memory reset should fix this problem... but I can’t find any mention on what the process and is....

Thanks Jermaine

wacom1
Posts: 688
Joined: Tue 29. Nov 2016, 09:46

Re: Blue and orange flash alternatively

Postby wacom1 » Thu 28. Sep 2017, 14:01

Contact Wacom Customer Support in your country. Memory reset might help to fix this, otherwise repair would be needed.


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