Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Windows 10 (Mobile) Support?

Bamboo Spark, Bamboo Slate, Bamboo Folio
mathiasd
Posts: 3
Joined: Mon 2. Jan 2017, 11:27

Windows 10 (Mobile) Support?

Postby mathiasd » Mon 2. Jan 2017, 11:51

Hello,
will there be Windows 10, Mobile, Phone etc. support for the Bamboo Smartpads?
Thanks, Mat.

wacom1
Posts: 459
Joined: Tue 29. Nov 2016, 09:46

Re: Windows 10 (Mobile) Support?

Postby wacom1 » Wed 4. Jan 2017, 08:02

As far as I know, at the moment there is no specific support planned for the mobile version of Win10. You should be able to access the notes through any browser on any operating system, once you have them in the Wacom Inkspace.

mathiasd
Posts: 3
Joined: Mon 2. Jan 2017, 11:27

Re: Windows 10 (Mobile) Support?

Postby mathiasd » Wed 4. Jan 2017, 08:15

Okay, thanks. Is there a way to get the notes to the wakom inkspace without Android/iOS devices?

wacom1
Posts: 459
Joined: Tue 29. Nov 2016, 09:46

Re: Windows 10 (Mobile) Support?

Postby wacom1 » Mon 9. Jan 2017, 14:12

If you have a new Intuos Pro model, you can use the Inkspace App on Windows or OSX to get the data to Inkspace (transfering data by cable ot BT). However, these apps do not support Bamboo Folio/Slate.

mathiasd
Posts: 3
Joined: Mon 2. Jan 2017, 11:27

Re: Windows 10 (Mobile) Support?

Postby mathiasd » Tue 10. Jan 2017, 07:24

Thank you. I think the Bamboo Spark Folio is a great device for productive work and would love to see a InkSpace App for Windows 10 and Windows 10 Phone/Mobile to use it with my tablet, phone and PC.


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