Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Bamboo Folio sleep mode

Bamboo Spark, Bamboo Slate, Bamboo Folio
IanCummings
Posts: 1
Joined: Tue 20. Mar 2018, 13:19

Bamboo Folio sleep mode

Postby IanCummings » Tue 20. Mar 2018, 13:29

Hello,

I bought a Bamboo Folio. Now I have the following problem: Every time I don't write for more than 15 minutes in a meeting on the Folio, it goes into sleep mode. When I wake it up by pressing the button, it synchronizes directly and I have to start a new page. What am I doing wrong?

Thank you in advance.
Ian

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Bamboo Folio sleep mode

Postby wacom1 » Tue 20. Mar 2018, 17:31

Pressing the button should always start a new page, it is designed like this. That happens also when you wake it up from sleep. - The software allows to combine pages into a single document, if desired.


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