Hello,
I bought a Bamboo Folio. Now I have the following problem: Every time I don't write for more than 15 minutes in a meeting on the Folio, it goes into sleep mode. When I wake it up by pressing the button, it synchronizes directly and I have to start a new page. What am I doing wrong?
Thank you in advance.
Ian
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Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Bamboo Folio sleep mode
Re: Bamboo Folio sleep mode
Pressing the button should always start a new page, it is designed like this. That happens also when you wake it up from sleep. - The software allows to combine pages into a single document, if desired.