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bamboo folio automatically turn off

Posted: Tue 9. Jan 2018, 19:22
by Gliasch
Hello,
I have a bamboo folio a5. After 15 minutes inactiv, the device will turn off automatically.
Is that correct?
Is there a setting?

Many Thanks

Re: bamboo folio automatically turn off

Posted: Wed 10. Jan 2018, 09:49
by wacom1
After 15 minutes of inactivity Bamboo Folio will automatically go to sleep mode to save power. You can press the button to wake it up again. There is no setting for that.

Bamboo Folio sleep mode

Posted: Tue 20. Mar 2018, 13:29
by IanCummings
Hello,

I bought a Bamboo Folio. Now I have the following problem: Every time I don't write for more than 15 minutes in a meeting on the Folio, it goes into sleep mode. When I wake it up by pressing the button, it synchronizes directly and I have to start a new page. What am I doing wrong?

Thank you in advance.
Ian

Re: Bamboo Folio sleep mode

Posted: Tue 20. Mar 2018, 17:31
by wacom1
Pressing the button should always start a new page, it is designed like this. That happens also when you wake it up from sleep. - The software allows to combine pages into a single document, if desired.

Re: bamboo folio automatically turn off

Posted: Mon 15. Apr 2019, 12:42
by thegrosboss
Hi

this is also a problem for me because the Folio makes automaticaly a new page (green led) when i wake it up !
Is there a firmware which correct this ?

Regards

Re: Bamboo Folio sleep mode

Posted: Mon 15. Apr 2019, 12:47
by thegrosboss
ok
so, is there a way to continue on the last page when it goes in sleep mode ?
(my problem is the same)

Regards

Re: Bamboo Folio sleep mode

Posted: Mon 15. Apr 2019, 14:14
by wacom5
This cannot be fixed via firmware. There are no firmware updates available.

You can combine two or more pages in the App.
  • In the Library, tap the "..." menu and then tap "Select"
  • Select the pages you want to combine
  • Tap the "..." menu again and tap "Combine"