Page 1 of 1

Memory full: How to delete files?

Posted: Thu 12. Jan 2017, 20:00
by DotPetMUC
When turning the Bamboo Spark on, I get the orange and the blue light: Memory is full. How do I delete files to get some space? I was searching the web and the manual, but I didn't find a hint. Please help me.

Re: Memory full: How to delete files?

Posted: Fri 13. Jan 2017, 09:01
by wacom1
It is possible to reset the memory of the Spark, but then all data is gone. If that is ok, contact our support for the detailed procedure.

Re: Memory full: How to delete files?

Posted: Thu 26. Jan 2017, 18:57
by DotPetMUC
Sorry, but I prefer a solution where I can select the files I wanted to delete.
If I reset the memory of my Bamboo Spark do the files stay in the App Inkspace?

Re: Memory full: How to delete files?

Posted: Sun 29. Jan 2017, 13:10
by rkuipers
I have the same problem even though my Bamboo Sparc is fully synced.

If *only* the data on the sparc itself is gone (thus not in the app/Cloud as DotPetMUC asks), please send me the procedure asap.

Re: Memory full: How to delete files?

Posted: Sun 29. Jan 2017, 16:51
by rkuipers
If I reset the memory of my Bamboo Spark do the files stay in the App Inkspace?

Yes, the files stay in the App Inkspace and in the Cloud, but the notes which are not synced yet are lost.

I found your topic because I faced the same problem. I found the steps to perform a reset om Amazon.de, which I tested with the Wifi off (to ensure that the notes in the cloud could not be effected).

The steps (in German) from https://www.amazon.de/ss/customer-reviews/B010PKT6C2:
1 . Bamboo Spark App öffnen
2. Einstellungsmenü öffnen (Zahnrad oben Rechts antippen)
> "Einstellungen" antippen
3. "Bamboo Spark" antippen
4. "Bamboo spark koppeln" antippen
Folgen Sie bitte den Anweisungen auf dem Bildschirm:
5. Bamboo Spark-Schiebeknopf nach Rechts schieben, um das Gerät einzuschalten.
6. "5 Sekunden gedrückt halten" wird angezeigt, das bezieht sich auf den "Neue-Seite-Knopf" in der Mitte des Bamboo Spark
7. bei "Bamboo Spark auswählen" 'Weiter' antippen
8. Zur Bestätigung erneut den "Neue-Seite-Knopf" antippen
9. Tippen Sie jetzt nicht "Weiter", sondern 5 Mal auf den orangenen Text "Gib einen eindeutigen Namen ein".
10. Ein "Memory Reset" Bestätigungsdialog öffnet sich. Tippen Sie auf "Reset", um den Bamboo Spark zurückzusetzen. Alle gespeicherten Daten werden gelöscht.
11. Zunächst kommt "Reset Successful". Tippen Sie auf OK.
12. Die App setzt sich auf Schritt 9 zurück. Tippen Sie dort auf Weiter.
13. Wählen Sie die gewünschte Ausrichtung des Geräts aus, und beenden Sie den Kopplungsprozess.
14. Testen Sie mit einer kleinen Zeichnung die Verbindung.

Re: Memory full: How to delete files?

Posted: Fri 7. Jul 2017, 21:45
by CarloSalt
So how do you do it. Its no good in German.
I can understand the secrecy about how to reset it. Cant find it any where on the net

Re: Memory full: How to delete files?

Posted: Mon 10. Jul 2017, 06:45
by wacom1
For detailed description in English contact Wacom customer support.

Re: Memory full: How to delete files?

Posted: Fri 6. Oct 2017, 13:05
by HarryHarry
Delete Bamboo Spark/Folio/Slate memory

1. Open Inkspace app on device
3. Click on connect your device
3. Turn on your Bamboo Spark/Folio/Slate with power button
4. Click on next
5. Hold power button Bamboo Spark/Folio/Slate for 6 seconds (untill you see a blue led)
6. Select your divice
7. Click on device name, than click on next
8. Tap to confirm >> push power button device
7. In pop up “enter a unique name”, tap 5 times on the sentence “give a unique name”
8. pop up: Device memory reset >>> click on reset
9. Reset successful