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Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Bamboo Folio - Bamboo react without pen touching

Bamboo Spark, Bamboo Slate, Bamboo Folio
Itexe2B
Posts: 1
Joined: Sun 4. Nov 2018, 17:42

Bamboo Folio - Bamboo react without pen touching

Postby Itexe2B » Sun 4. Nov 2018, 17:55

Hello, sorry for my bad english I'm french on google translation.
That's when I fly over my bamboo with my pen the bamboo is activated yet I do not touch anything. So impossible to write legibly ...
Thank you for your help :'(

I can upload a vidéo on youtube if you want. I contact the telephone support tomorrow to find quickly.

wacom5
Posts: 569
Joined: Tue 8. Aug 2017, 14:35

Re: Bamboo Folio - Bamboo react without pen touching

Postby wacom5 » Mon 5. Nov 2018, 09:33

Sounds like your pen has some issue with the nib and the pressure sensor. I have requested someone from the French Customer Support team to contact you.


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