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Bamboo Folio - Bamboo react without pen touching

Posted: Sun 4. Nov 2018, 17:55
by Itexe2B
Hello, sorry for my bad english I'm french on google translation.
That's when I fly over my bamboo with my pen the bamboo is activated yet I do not touch anything. So impossible to write legibly ...
Thank you for your help :'(

I can upload a vidéo on youtube if you want. I contact the telephone support tomorrow to find quickly.

Re: Bamboo Folio - Bamboo react without pen touching

Posted: Mon 5. Nov 2018, 09:33
by wacom5
Sounds like your pen has some issue with the nib and the pressure sensor. I have requested someone from the French Customer Support team to contact you.