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If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Orange led always on!

Bamboo Spark, Bamboo Slate, Bamboo Folio
bal3ster
Posts: 6
Joined: Sat 2. Sep 2017, 18:52

Orange led always on!

Postby bal3ster » Sat 16. Mar 2019, 15:41

Hello... I looking for support trying to resuscitate my bamboo spark...
The orange led is always on (not blinking, solid on). No, I am not charging the pad, but I can't turn it on (apparently) or pair it to download the pages in the memory. Any suggestion?
Please help.

wacom5
Posts: 572
Joined: Tue 8. Aug 2017, 14:35

Re: Orange led always on!

Postby wacom5 » Mon 18. Mar 2019, 11:19

Hey. Solid orange means that the Bamboo Spark is charging. If you are not charging the device at the moment and the light is Solid Orange, then you may have a hardware issue.

In this case, please contact our support - https://support.wacom.com


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