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Orange led always on!

Bamboo Spark, Bamboo Slate, Bamboo Folio
bal3ster
Posts: 8
Joined: Sat 2. Sep 2017, 18:52

Orange led always on!

Postby bal3ster » Sat 16. Mar 2019, 15:41

Hello... I looking for support trying to resuscitate my bamboo spark...
The orange led is always on (not blinking, solid on). No, I am not charging the pad, but I can't turn it on (apparently) or pair it to download the pages in the memory. Any suggestion?
Please help.

wacom5
Posts: 1372
Joined: Tue 8. Aug 2017, 14:35

Re: Orange led always on!

Postby wacom5 » Mon 18. Mar 2019, 11:19

Hey. Solid orange means that the Bamboo Spark is charging. If you are not charging the device at the moment and the light is Solid Orange, then you may have a hardware issue.

In this case, please contact our support - https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com


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