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Orange led always on!

Posted: Sat 16. Mar 2019, 15:41
by bal3ster
Hello... I looking for support trying to resuscitate my bamboo spark...
The orange led is always on (not blinking, solid on). No, I am not charging the pad, but I can't turn it on (apparently) or pair it to download the pages in the memory. Any suggestion?
Please help.

Re: Orange led always on!

Posted: Mon 18. Mar 2019, 11:19
by wacom5
Hey. Solid orange means that the Bamboo Spark is charging. If you are not charging the device at the moment and the light is Solid Orange, then you may have a hardware issue.

In this case, please contact our support - https://support.wacom.com