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Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
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My bamboo spark always download the same picture

Bamboo Spark, Bamboo Slate, Bamboo Folio
levemente
Posts: 4
Joined: Fri 27. Jan 2017, 11:05

My bamboo spark always download the same picture

Postby levemente » Fri 27. Jan 2017, 11:15

My bamboo spark always download the same picture to the phone/tablet, its not possible to delete and it downloads only one picture.

I tested with several phones, iphone s6, samsung s7, samsung s6, nexus 9, etc.

Is there a way to reset the device to factory defaults?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: My bamboo spark always download the same picture

Postby wacom1 » Sat 28. Jan 2017, 16:41

If the Bluetooth connection with Bamboo Spark is intermittent, the picture is perhaps not fully downloaded and the Spark does not get the message 'sync successful', then it keeps the page and doesn't remove it. Depending on you operating system, there is a way to reset the memory and delete all data. Contact Wacom support for a detailed description of the procedure.

levemente
Posts: 4
Joined: Fri 27. Jan 2017, 11:05

Re: My bamboo spark always download the same picture

Postby levemente » Mon 30. Jan 2017, 12:08

I think, you should post here the process to erase the memory of the bamboo spark, because wacom support takes a lot of time to answer mails.
And it could help a lot of people with the same problem.


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