Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Bamboo Slate >< Computer

Bamboo Spark, Bamboo Slate, Bamboo Folio
Post Reply
Totomobil
Posts: 1
Joined: Wed 10. Apr 2019, 06:55

Bamboo Slate >< Computer

Postby Totomobil » Wed 10. Apr 2019, 07:02

Hello,
I bought the Bamboo Slate and I try to connect it to my PC (win10). the USB socket is not recognized.

    is it possible to connect the bamboo slate to a computer?
    if yes . How?


thank you
Top
wacom5
Posts: 902
Joined: Tue 8. Aug 2017, 14:35

Re: Bamboo Slate >< Computer

Postby wacom5 » Thu 11. Apr 2019, 06:56

Hello,
The USB port in the Bamboo Slate is merely for charging, it does not transmit data.

To connect the Bamboo Slate to your Windows 10 computer you must use Bluetooth connection and download the Inkspace App from the Windows Store - https://www.microsoft.com/p/wacom-inkspace-app/9ng5x2820fgx?rtc=1&activetab=pivot%3Aoverviewtab If you download from any other source, it won't work.

Once you install the App, launch it and follow the initial setup instructions.

If you need further assistance, please contact our support: https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com
Top
Post Reply

Return to “Smartpads”