I bought the Bamboo Slate and I try to connect it to my PC (win10). the USB socket is not recognized.
- is it possible to connect the bamboo slate to a computer?
if yes . How?
thank you
News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Bamboo Slate >< Computer
Bamboo Slate >< Computer
Hello,
I bought the Bamboo Slate and I try to connect it to my PC (win10). the USB socket is not recognized.
thank you
I bought the Bamboo Slate and I try to connect it to my PC (win10). the USB socket is not recognized.
if yes . How?
thank you
Re: Bamboo Slate >< Computer
Hello,
The USB port in the Bamboo Slate is merely for charging, it does not transmit data.
To connect the Bamboo Slate to your Windows 10 computer you must use Bluetooth connection and download the Inkspace App from the Windows Store - https://www.microsoft.com/p/wacom-inkspace-app/9ng5x2820fgx?rtc=1&activetab=pivot%3Aoverviewtab If you download from any other source, it won't work.
Once you install the App, launch it and follow the initial setup instructions.
If you need further assistance, please contact our support: https://support.wacom.com
The USB port in the Bamboo Slate is merely for charging, it does not transmit data.
To connect the Bamboo Slate to your Windows 10 computer you must use Bluetooth connection and download the Inkspace App from the Windows Store - https://www.microsoft.com/p/wacom-inkspace-app/9ng5x2820fgx?rtc=1&activetab=pivot%3Aoverviewtab If you download from any other source, it won't work.
Once you install the App, launch it and follow the initial setup instructions.
If you need further assistance, please contact our support: https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com