Wacom Customer Support page: https://support.wacom.com/

Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916

Mac OS 10.15.4 Update:
What does the Mac OS warning message “Legacy System Extension” mean and why am I seeing it?

eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Bamboo Slate >< Computer

Bamboo Spark, Bamboo Slate, Bamboo Folio
Totomobil
Posts: 1
Joined: Wed 10. Apr 2019, 06:55

Bamboo Slate >< Computer

Postby Totomobil » Wed 10. Apr 2019, 07:02

Hello,
I bought the Bamboo Slate and I try to connect it to my PC (win10). the USB socket is not recognized.

    is it possible to connect the bamboo slate to a computer?
    if yes . How?


thank you

wacom5
Posts: 946
Joined: Tue 8. Aug 2017, 14:35

Re: Bamboo Slate >< Computer

Postby wacom5 » Thu 11. Apr 2019, 06:56

Hello,
The USB port in the Bamboo Slate is merely for charging, it does not transmit data.

To connect the Bamboo Slate to your Windows 10 computer you must use Bluetooth connection and download the Inkspace App from the Windows Store - https://www.microsoft.com/p/wacom-inkspace-app/9ng5x2820fgx?rtc=1&activetab=pivot%3Aoverviewtab If you download from any other source, it won't work.

Once you install the App, launch it and follow the initial setup instructions.

If you need further assistance, please contact our support: https://support.wacom.com
Need immediate help? Contact our Support: https://support.wacom.com


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