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Bamboo Slate unable to pair in Inkspace

Bamboo Spark, Bamboo Slate, Bamboo Folio
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vluk008
Posts: 2
Joined: Fri 11. Sep 2020, 11:15

Bamboo Slate unable to pair in Inkspace

Postby vluk008 » Fri 11. Sep 2020, 11:28

Hello, my Bamboo Slate is working fine with android, but I want to use it with my computer where is Windows 8.1.
I can pair it with OS using Control panel but Inkspace app (version 2.7.3) is not detecting it.

Please help.
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wacom5
Posts: 1369
Joined: Tue 8. Aug 2017, 14:35

Re: Bamboo Slate unable to pair in Inkspace

Postby wacom5 » Fri 11. Sep 2020, 13:16

That feature is not supported on Windows 8.1 due to Bluetooth limitations on that OS version.
Need immediate help? Contact our Support: https://support.wacom.com
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vluk008
Posts: 2
Joined: Fri 11. Sep 2020, 11:15

Re: Bamboo Slate unable to pair in Inkspace

Postby vluk008 » Sat 12. Sep 2020, 10:25

And USB cable pairing which is offered too?
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wacom5
Posts: 1369
Joined: Tue 8. Aug 2017, 14:35

Re: Bamboo Slate unable to pair in Inkspace

Postby wacom5 » Tue 15. Sep 2020, 09:02

The Bamboo Slate can only transfer data via Bluetooth. The USB port is only for charging the battery.
Need immediate help? Contact our Support: https://support.wacom.com
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