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Please register our products on https://www.wacom.com/register
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New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

No blue light in bamboo slate

Bamboo Spark, Bamboo Slate, Bamboo Folio
pippobruni
Posts: 1
Joined: Sun 10. Jan 2021, 19:29

No blue light in bamboo slate

Postby pippobruni » Sun 10. Jan 2021, 19:36

After a couple of days of normal use, suddenly I cant pair the bamboo slate anymore with anything.
I turn it on, green light ok. Then I keep the button pressed for 6 seconds, NO blue light, it just turns off.
I tried with different platforms, Ios, android or windows. None can see the bamboo anymore.

Ideas? Any way to hard reset the bamboo slate?

thanks

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: No blue light in bamboo slate

Postby wacom5 » Mon 11. Jan 2021, 08:47

Have you tried just keeping the button pressed until the blue light is turned ON?
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