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problem with pc connection win 10

Bamboo Spark, Bamboo Slate, Bamboo Folio
kasperek71
Posts: 2
Joined: Wed 17. May 2017, 06:30

problem with pc connection win 10

Postby kasperek71 » Wed 17. May 2017, 06:32

I have wacom bamboo slate and I have problem with PC connecting (dell latitude 7240 win 10)
I downloaded inkspace for windows and I have information you are not connected via usb cable slate is connected

I case of blutooth – I can connected only with my samasung tab 4. My pc paired but connection is not active, and inkspace ask me about usb connection. When I connect via usb I have situation described upper.
Should I download drivers? or is any other solution?

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: problem with pc connection win 10

Postby wacom1 » Wed 17. May 2017, 07:32

The Bamboo Slate USB port is only for charging and cannot transfer any data. It can only be connected with other devices by Bluetooth and at the moment only with mobile devices (Android or iOS).

kasperek71
Posts: 2
Joined: Wed 17. May 2017, 06:30

Re: problem with pc connection win 10

Postby kasperek71 » Wed 17. May 2017, 11:13

I understand, but I downloaded inkspace for windows from official www.wacom.com. and this inkspace demand usb connection.
In my situation: I paired tablet with my Pc but I observe that is "not connected" only paired - any suggestion how I solve this problem?
mk

MateuszMMM
Posts: 1
Joined: Tue 13. Nov 2018, 23:17

Re: problem with pc connection win 10

Postby MateuszMMM » Tue 13. Nov 2018, 23:20

I have the same problem. How do you think, when this problem is going to be solved.

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: problem with pc connection win 10

Postby wacom5 » Wed 14. Nov 2018, 08:55

Please download the Inkspace version from the Windows Store. More details here: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742
Need immediate help? Contact our Support: https://support.wacom.com

Galoxlos
Posts: 1
Joined: Thu 30. Jan 2020, 04:46

Re: problem with pc connection win 10

Postby Galoxlos » Thu 30. Jan 2020, 09:44

I also have the same problem as you.

wacom5
Posts: 1464
Joined: Tue 8. Aug 2017, 14:35

Re: problem with pc connection win 10

Postby wacom5 » Thu 30. Jan 2020, 09:58

Galoxlos wrote:I also have the same problem as you.

Did you download the App for the Windows Store? viewtopic.php?f=9&t=1949#p5742
Need immediate help? Contact our Support: https://support.wacom.com


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