Wacom Drivers
March 2018: Updated drivers released version 6.3.29-6 for Win and Mac, supporting the new Cintiq Pro 24/32 products. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers


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problem with pc connection win 10

Bamboo Spark, Bamboo Slate, Bamboo Folio
kasperek71
Posts: 2
Joined: Wed 17. May 2017, 06:30

problem with pc connection win 10

Postby kasperek71 » Wed 17. May 2017, 06:32

I have wacom bamboo slate and I have problem with PC connecting (dell latitude 7240 win 10)
I downloaded inkspace for windows and I have information you are not connected via usb cable slate is connected

I case of blutooth – I can connected only with my samasung tab 4. My pc paired but connection is not active, and inkspace ask me about usb connection. When I connect via usb I have situation described upper.
Should I download drivers? or is any other solution?

wacom1
Posts: 839
Joined: Tue 29. Nov 2016, 09:46

Re: problem with pc connection win 10

Postby wacom1 » Wed 17. May 2017, 07:32

The Bamboo Slate USB port is only for charging and cannot transfer any data. It can only be connected with other devices by Bluetooth and at the moment only with mobile devices (Android or iOS).

kasperek71
Posts: 2
Joined: Wed 17. May 2017, 06:30

Re: problem with pc connection win 10

Postby kasperek71 » Wed 17. May 2017, 11:13

I understand, but I downloaded inkspace for windows from official www.wacom.com. and this inkspace demand usb connection.
In my situation: I paired tablet with my Pc but I observe that is "not connected" only paired - any suggestion how I solve this problem?
mk


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