Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1


Bamboo Spark, Bamboo Slate, Bamboo Folio
Posts: 2
Joined: Thu 29. Jun 2017, 20:40


Postby ilunvik » Thu 29. Jun 2017, 21:12

Love the Slate, but here are a few suggestion for how the Slate and its software can be improved! :)

1: Live mode. It is fast and accurate, but why is there no colors or brushes in the Inkspace program? Also, there should be a pixel showing the pen's position before drawing. Combine Inkspace and Bamboo Paper, it will be a killer app! And I want to draw my own buttons on the paper, to choose colors, brushes and tools! :)

2: Device driver. How about developing a device driver to make the Slate work like a the old Wacom tables, but with bluetooth connection? I'd love to be able to use the Slate in Adobe Photoshop kicking back on the sofa! :)

3: Revisiting pages. You often make several pages of notes, but adding text to a previous note is impossible, you have to merge the pages later on your PC og pad. A page button and a LED-display showing the current page would be great, but until the next version, how about pressing the Slate's button 1,2 or 10 or more times to go to that page to continue working?

4: Pensil. I want a HD 0.5 pencil refill, and an eraser on the cap! Pen and paper is great, but pensil and paper is even better! Maybe in the next version?

How about it, Wacom? OK, I'll settle for suggestion 1. :)

Posts: 458
Joined: Tue 29. Nov 2016, 09:46

Re: Improvements

Postby wacom1 » Mon 3. Jul 2017, 12:22

For your requests you might want to have a look at the new Intuos Pro tablets: When used with the related pens (Finetip Gel, Ballpoint or Pencil) the tablet switches to paper mode and works very similar to the Slate. The paper edition already includes the Finetip gel pen, but you could get one of the other pens instead. The tablet operates by cable or Bluetooth, can store drawings in internal memory and work in live mode as well.

Posts: 2
Joined: Thu 29. Jun 2017, 20:40

Re: Improvements

Postby ilunvik » Mon 3. Jul 2017, 20:31

Thank you for your answer! :) I am more than happy with the hardware of the Slate, it's the software I wish was better.
Just add the live mode to the Bamboo Paper, and I'm one very satisfied customer! :)

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