Hurricane Florence Alert:
A rather large hurricane is set to hit the East Coast of the United States at the end of this week. Because of its size and threat to life & property there have already been significant evacuations in the areas expected to be hit worst. Hopefully things do not turn out as bad, but we will probably see shipping delays to and from that area (our North America distribution center is in Memphis, TN, close to the area).
If you are in the US region and you order something during this period, please see check https://www.ups.com/us/en/service-alerts.page?id=alert1 for possible alerts.

Wacom Drivers:
June 2018: New drivers released version 6.3.30-6 for Win and 6.3.30-2 for Mac, with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Orange and Blue LEDs flashing

Bamboo Spark, Bamboo Slate, Bamboo Folio
CarloSalt
Posts: 3
Joined: Fri 7. Jul 2017, 19:10

Orange and Blue LEDs flashing

Postby CarloSalt » Fri 7. Jul 2017, 19:14

I have the above issue and have been asking every day for 2 weeks on the Wacom twitter page. However never a reply.
I will try here now as I can't find it any where on the web or manual. This the second time Ive had to stop using the device for weeks due to crap service. First time was when there was no replacement refills any where in the world.

Any way could someone help me in solving this
Thanks

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: Orange and Blue LEDs flashing

Postby wacom1 » Tue 11. Jul 2017, 08:08

When the orange and blue LEDs are flashing, there is hardware problem with the device. In that case please contact Wacom support - either by phone or through the support contact page: http://www.wacom.com/en-de/support/contact-support


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