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HOW DO I CLEAR MEMORY

Bamboo Spark, Bamboo Slate, Bamboo Folio
CarloSalt
Posts: 3
Joined: Fri 7. Jul 2017, 19:10

HOW DO I CLEAR MEMORY

Postby CarloSalt » Fri 7. Jul 2017, 21:53

HOW DO YOU CLEAR THE MEMORU ON SPARK ??????

wacom1
Posts: 897
Joined: Tue 29. Nov 2016, 09:46

Re: HOW DO I CLEAR MEMORY

Postby wacom1 » Mon 10. Jul 2017, 06:42

Spark memory can be reset by some options in the software. Check with Wacom technical support for the detailed steps for your operating system and model of Spark.

Bobhope919
Posts: 1
Joined: Sat 2. May 2020, 21:05

Re: HOW DO I CLEAR MEMORY

Postby Bobhope919 » Sat 2. May 2020, 21:16

I wanted to resurrect this thread because I spent a few days without my spark because of 'Transfer Fail' when syncing my spark.
There was an update to the inkspace app and the old instructions were no longer compatible. After ALOT of trial and error (basically alot of clicking and attempting to get ahold of support) I figured it out on my own and thought I'd share it with anyone who might need it.

Therefore, below are the most current instructions for clearing your memory on the Spark

1.Tap the Settings menu (gear icon) in the upper-right corner of the app.

2.Select “Your Device”.

3.Select “Pair Device”.

4.Turn the Spark on, and select “Next”.

5.Hold the Spark's page button until Inkspace shows “Select your device”.

6.Select your device from the list and select “Next”.

7.Press the Spark's page button to confirm.

8.Tap five (or 100 like I did) times on the HUGE CHECK BOX (this is the new place to tap since there is no longer a 'unique name' sentance)

9.Confirm the “Device Memory Reset” dialog by selecting “Reset”.

10.Continue with the pairing process until complete.

wacom5
Posts: 1370
Joined: Tue 8. Aug 2017, 14:35

Re: HOW DO I CLEAR MEMORY

Postby wacom5 » Tue 5. May 2020, 13:09

Thanks a lot for the sharing this and sorry for the inconvenience. I will request the FAQ article to be updated.
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