News 20.07.2020:
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Dear customer, due to cookie policies we cannot allow embedding pictures from 3rd party sites any more.
In case you want to show our support teams a picture, open a case at http://www.wacom.com/support/contact-support
Thanks for your understanding.
Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
About ARM architecture-based computer support:
Check our FAQ: Does the Wacom driver support ARM architecture-based computers?
eStore Shipping
Please note that reduced UPS service might affect your region due to CoVid-19 situation. See updated details for UPS serviceshttps://www.ups.com/de/en/service-alerts.page?id=alert1
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
HOW DO I CLEAR MEMORY
HOW DO I CLEAR MEMORY
HOW DO YOU CLEAR THE MEMORU ON SPARK ??????
Re: HOW DO I CLEAR MEMORY
Spark memory can be reset by some options in the software. Check with Wacom technical support for the detailed steps for your operating system and model of Spark.
-
- Posts: 1
- Joined: Sat 2. May 2020, 21:05
Re: HOW DO I CLEAR MEMORY
I wanted to resurrect this thread because I spent a few days without my spark because of 'Transfer Fail' when syncing my spark.
There was an update to the inkspace app and the old instructions were no longer compatible. After ALOT of trial and error (basically alot of clicking and attempting to get ahold of support) I figured it out on my own and thought I'd share it with anyone who might need it.
Therefore, below are the most current instructions for clearing your memory on the Spark
1.Tap the Settings menu (gear icon) in the upper-right corner of the app.
2.Select “Your Device”.
3.Select “Pair Device”.
4.Turn the Spark on, and select “Next”.
5.Hold the Spark's page button until Inkspace shows “Select your device”.
6.Select your device from the list and select “Next”.
7.Press the Spark's page button to confirm.
8.Tap five (or 100 like I did) times on the HUGE CHECK BOX (this is the new place to tap since there is no longer a 'unique name' sentance)
9.Confirm the “Device Memory Reset” dialog by selecting “Reset”.
10.Continue with the pairing process until complete.
There was an update to the inkspace app and the old instructions were no longer compatible. After ALOT of trial and error (basically alot of clicking and attempting to get ahold of support) I figured it out on my own and thought I'd share it with anyone who might need it.
Therefore, below are the most current instructions for clearing your memory on the Spark
1.Tap the Settings menu (gear icon) in the upper-right corner of the app.
2.Select “Your Device”.
3.Select “Pair Device”.
4.Turn the Spark on, and select “Next”.
5.Hold the Spark's page button until Inkspace shows “Select your device”.
6.Select your device from the list and select “Next”.
7.Press the Spark's page button to confirm.
8.Tap five (or 100 like I did) times on the HUGE CHECK BOX (this is the new place to tap since there is no longer a 'unique name' sentance)
9.Confirm the “Device Memory Reset” dialog by selecting “Reset”.
10.Continue with the pairing process until complete.
Re: HOW DO I CLEAR MEMORY
Thanks a lot for the sharing this and sorry for the inconvenience. I will request the FAQ article to be updated.
Need immediate help? Contact our Support: https://support.wacom.com