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Bamboo Ink and Windows update problem

Bamboo Stylus (all flavors), Fineline, Intuos Creative Stylus,
Jorem1986
Posts: 1
Joined: Sat 30. Mar 2019, 17:05

Bamboo Ink and Windows update problem

Postby Jorem1986 » Sat 30. Mar 2019, 17:21

Hello everyone,

I have a Bamboo ink stylus and a Lenovo Yoga 530. It worked perfectly until the latest update from Windows. Since then, I can't achieve a 100% of opacity level when I'm painting with the "Transfer" option enabled on softwares like Photoshop and Sketchbook Pro. Even If I press as hard as I can, I can't reach that level, causing an overlapping of my brushstrokes on the parts where they should be completely opaque. I attached an image of the problem to illustrate it:

[img]https://i.ibb.co/R63y9Lk/d69050c7-c2a6-4485-bde8-a47418a9f422.jpg[/img]

I had the same problem with a monitor display that I have from other brand, and I solved it installing an older driver. I saw people solving this kind of problems on Cintiqs disabling the option "Use Windows Ink" on the Wacom preferences, but my stylus drivers do not have this option (which would be a good idea to include on next releases).

Please anyone has an idea of how can I solve it. Microsoft and Lenovo didn't solve my problem when I asked them. Thanks!

Jorge

wacom5
Posts: 1249
Joined: Tue 8. Aug 2017, 14:35

Re: Bamboo Ink and Windows update problem

Postby wacom5 » Mon 1. Apr 2019, 10:06

Hello Jorge.

Can you please confirm which version of the Wacom driver you have installed? Please make sure you have the latest one - http://us.wacom.com/en/feeldriver/

Typically, how pen pressure applies in controlled solely by the drawing software so I would double-check your PS and Sketchbook settings as well.
Need immediate help? Contact our Support: https://support.wacom.com

Lapizdigital88
Posts: 1
Joined: Wed 30. Sep 2020, 17:50

Re: Bamboo Ink and Windows update problem

Postby Lapizdigital88 » Wed 30. Sep 2020, 18:08

Jorem1986 wrote:Hello everyone,

I have a Bamboo ink stylus and a Lenovo Yoga 530. It worked perfectly until the latest update from Windows. Since then, I can't achieve a 100% of opacity level when I'm painting with the "Transfer" option enabled on softwares like Photoshop and Sketchbook Pro. Even If I press as hard as I can, I can't reach that level, causing an overlapping of my brushstrokes on the parts where they should be completely opaque. I attached an image of the problem to illustrate it:

[img} https://i.ibb.co/R63y9Lk/d69050c7-c2a6- ... a9f422.jpg [/img]

I had the same problem with a monitor display that I have from other brand, and I solved it installing an older driver. I saw people solving this kind of problems on Cintiqs disabling the option "Use Windows Ink" on the Wacom preferences, but my stylus drivers do not have this option (which would be a good idea to include on next releases).

Please anyone has an idea of how can I solve it. Microsoft and Lenovo didn't solve my problem when I asked them. Thanks!

Jorge


I'm also dealing the same problem as you

flisterone
Posts: 1
Joined: Wed 18. Nov 2020, 18:04

Re: Bamboo Ink and Windows update problem

Postby flisterone » Thu 19. Nov 2020, 08:52

I can tell from Wacom I cant find Dell Inspiron 7773 as supported. Ive got their generic Windows 10 driver, but when I try to download Driver for Bamboo Ink it gives me an error saying supported tablet was not found. I will contact Wacom and verify compatibility.


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