Bug: When I go from standard to tablet configuration (screen up, keyboard facing down) on my Yoga 720-15, the Bamboo ink pen stops working (this time it's everywhere, including windows ink sketch app).
I found that I need to restart the "Wacom ISD service" to get it back working.
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Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
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Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-4) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
Re: Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
Thank you for reporting this. I recommend that you report this to Lenovo as well.
Can you confirm if you Lenovo uses Microsoft Pen Protocol or Wacom AES technology?
Can you confirm if you Lenovo uses Microsoft Pen Protocol or Wacom AES technology?
Re: Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
I specifically bought the Yoga 720-15 because of its digitizer technology. It uses Wacom AES.
I really like the Intuos line and had hoped for similar performance, but for the time being, Microsoft seems to get in your way (I'd guess specifically the Windows Ink team).
I'll see I find a matching Lenovo forum.
I really like the Intuos line and had hoped for similar performance, but for the time being, Microsoft seems to get in your way (I'd guess specifically the Windows Ink team).
I'll see I find a matching Lenovo forum.
Re: Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
In that case download and try to re-install the Wacom driver: https://www.wacom.com/en-de/support/pro ... rt/drivers
Re: Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
Does this issue persist?
Re: Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
Yes, I installed the latest pen driver from the link you provided and the behaviour is unchanged (still does not work, requires manual restart of Wacom ISD service).
Re: Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
Interesting. I will check this with out team. Have you reached out to Lenovo about this? Did they have any idea about what could cause this?
Re: Pen stops to work when folding to tablet mode, Bamboo ink, Yoga 720-15
Not yet.
It happens after the automatic change in Tablet mode, after I turn the (bottom) keyboard part of the device.
When I disable the automatic change, nothing happens and the pen keeps working.
It happens after the automatic change in Tablet mode, after I turn the (bottom) keyboard part of the device.
When I disable the automatic change, nothing happens and the pen keeps working.