Had the stylus over a year now, and one day I tried to use it and it didn't work. So I changed the battery and then the pen works for about 10 seconds and the shuts down. The only way I can make it work again is if I take out the battery again and put it back in, then it works for 10 seconds again and stops. I'm really furious because of this 'cuse it is an expensive product and only worked normal for a year.....
Only recently I figured there is a LED light on top, that light never worked from day one. Moreover the button on the top worked only like 20% of the time when presses. Don't really know what to do now.... any tips?
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March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
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Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3) and Mac (6.3.33-5). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers
Touch not working correctly after Driver 6.3.33-5 update for Mac:
http://forum.wacom.eu/viewtopic.php?f=11&t=2581
Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.
European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.
Bamboo Ink stopped working
Re: Bamboo Ink stopped working
Sounds like the battery just died out. I would try a brand new battery. Also the top button will only work when the pen is connected and it depends on the protocol you are using.
Please replace the battery and check the instructions here for more details: https://www.wacom.com/en-de/getting-started/bamboo-ink
Please replace the battery and check the instructions here for more details: https://www.wacom.com/en-de/getting-started/bamboo-ink