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Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

New Operating System releases:
macOS 12 ("Monterey") support: Is there a driver for macOS 12 Monterey?
Windows 11 support: Is there a driver for Windows 11?

Issues with MS Edge browser:
When MS Edge is updated to version 94 and then opened and interacted with a Pen display the computer will crash and give the “Blue screen of death.”
This is NOT a Wacom driver issue, it has been reported from other devices using Windows Ink as well.
Disabling Windows Ink in Windows will resolve the issue.

See https://support.wacom.com/hc/en-us/arti ... -can-I-do-

Replacement Buttons for KP501E Grip Pen

Bamboo Stylus (all flavors), Fineline, Intuos Creative Stylus,
OrganicBeej
Posts: 7
Joined: Mon 4. Jan 2021, 12:06

Replacement Buttons for KP501E Grip Pen

Postby OrganicBeej » Fri 5. Mar 2021, 10:30

Replacement Buttons for KP501E Grip Pen & Ergonomic Grip?

Hi,

Been trying to get thru to Wacom support via on-line chat but doesn't seem to be working this morning? Neither is the form..

My pen has lost its buttons for switching commands. Could you please tell me where (and if its possible?) to purchase a new double button? Is there a product name - code? Or do I have to purchase a new pen?

Also, is there an ergonomic grip you can purchase for this pen? My old Wacom Tablet was an Intuos over-sized A4, had it for 19 years! Still works and the pen (in my humble opinion) is a better fit in the hand. I really can't get used to the way the newer pen kicks out in its design and after many hrs of use, I am having to wear a bandaid on my middle finger! Any assistance very much appreciated

Thank you for your help

wacom5
Posts: 1466
Joined: Tue 8. Aug 2017, 14:35

Re: Replacement Buttons for KP501E Grip Pen

Postby wacom5 » Mon 8. Mar 2021, 15:29

I'm not sure if we still have it separately but you have a spare Side Switch on the accessory kit with product code: ACK40001
This is an old kit so stock might not be available in your area.
Need immediate help? Contact our Support: https://support.wacom.com


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