Wacom Customer Support page: https://support.wacom.com/

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you are not able to register, please use the trial version of the software below and try to register again at a later date.
Wacom Drivers:
March 2018: New driver released for Windows (6.3.33-3). Mac driver update coming soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

European Warehouse Inventory:
The European team will be doing inventory from the 27th to the 29th of March. This means that short delays will repairs, order shipping and refunds will occur. We expect to get back to normal schedule on the 1st of April.

Is Wacom Cloud down?

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Sesamme
Posts: 8
Joined: Thu 9. Nov 2017, 08:47

Is Wacom Cloud down?

Postby Sesamme » Fri 10. Aug 2018, 00:05

If I try to log in into the Wacom Cloud with the browser, I only get this error:

Sorry, something went wrong.

Please try again later.

When I log in through Wacom Desktop app, it seems to be logged in, but when I try to restore a settings file, it tells me there are no settings files, although I know for sure I've backed them up recently.

what is going on?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Is Wacom Cloud down?

Postby wacom4 » Mon 20. Aug 2018, 13:07



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