Wacom Customer Support page: https://support.wacom.com/

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: https://www.wacom.com/en-us/support?gui ... c301868667

Mac OS 10.14 Mojave Driver Update:
Upgrading to Mac OS 10.14 Mojave? A new driver has been released. Check the Wacom Desktop Center for the update notice. However, a new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
November 2018: New driver released for Mac (Driver 6.3.31-6) with various bugfixes. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome - Clicking issues:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?:https://www.wacom.com/en-us/support?guideTitle=How-do-I-register-my-Wacom-device%2525253F&guideId=4244ade8-634a-433c-88b4-31d83e63226c

Is Wacom Cloud down?

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Sesamme
Posts: 8
Joined: Thu 9. Nov 2017, 08:47

Is Wacom Cloud down?

Postby Sesamme » Fri 10. Aug 2018, 00:05

If I try to log in into the Wacom Cloud with the browser, I only get this error:

Sorry, something went wrong.

Please try again later.

When I log in through Wacom Desktop app, it seems to be logged in, but when I try to restore a settings file, it tells me there are no settings files, although I know for sure I've backed them up recently.

what is going on?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Is Wacom Cloud down?

Postby wacom4 » Mon 20. Aug 2018, 13:07



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