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Intuos Pro Paper Edition disconnects using Inkspace

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Posts: 3
Joined: Sat 18. Nov 2017, 21:36

Intuos Pro Paper Edition disconnects using Inkspace

Postby elopes013 » Sat 18. Nov 2017, 21:50

At first, I couldn't install inkspace on my computer, and then I upgraded from Windows 7 to 10. Now, Inkspace works but when I try to pair the tablet, it keeps disconnecting and reconnecting. The tablet works fine otherwise. I think I've seen a few people have this issue. Is there a solution?

Posts: 743
Joined: Tue 29. Nov 2016, 09:46

Re: Intuos Pro Paper Edition disconnects using Inkspace

Postby wacom1 » Mon 20. Nov 2017, 10:37

Check the control panel for power options -> change settings for the plan -> advanced settings -> wireless adapter settings and USB settings. Turn off the power saving. If the problem happens that Bluetooth disconnects when using Wifi at same time, try to switch to other Wifi band (5GHz). BT uses the 2.4GHz band and there could be some disturbance.

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