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Intuos Pro Paper Edition disconnects using Inkspace

Posted: Sat 18. Nov 2017, 21:50
by elopes013
At first, I couldn't install inkspace on my computer, and then I upgraded from Windows 7 to 10. Now, Inkspace works but when I try to pair the tablet, it keeps disconnecting and reconnecting. The tablet works fine otherwise. I think I've seen a few people have this issue. Is there a solution?

Re: Intuos Pro Paper Edition disconnects using Inkspace

Posted: Mon 20. Nov 2017, 10:37
by wacom1
Check the control panel for power options -> change settings for the plan -> advanced settings -> wireless adapter settings and USB settings. Turn off the power saving. If the problem happens that Bluetooth disconnects when using Wifi at same time, try to switch to other Wifi band (5GHz). BT uses the 2.4GHz band and there could be some disturbance.