Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
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Move/Copy pen config

Intuos, Intuos Pro, Bamboo, Graphire, etc.
Karmalakas
Posts: 9
Joined: Mon 27. Mar 2017, 17:42

Move/Copy pen config

Postby Karmalakas » Wed 27. Dec 2017, 07:17

I really love my Intuos Pro, but I find software very unfriendly.
For now I'd like to know how to move or copy my pen config to another pen. Tried editing backup XML by hand with no luck.
Any ideas?

Karmalakas
Posts: 9
Joined: Mon 27. Mar 2017, 17:42

Re: Move/Copy pen config

Postby Karmalakas » Fri 15. Jun 2018, 17:02

So? Is there any support at all? How do I move my countless apps configured on Grip Pen to Pro Pen?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Move/Copy pen config

Postby wacom4 » Mon 20. Aug 2018, 13:57

... moved to Pen Tablets ...
Please post in the correct Forum first so that other users see your question.

And note: We from Wacom cannot be here all the time - in case you need an urgent answer please try our knowledgebase https://www.wacom.com/en-gb/support or our support team: http://www.wacom.com/support/contact-support

Editing the XML will be your only chance - we currently don't have the function you are asking for unfortunately.


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