Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

get distance between pen and pad

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
hamedgg
Posts: 2
Joined: Thu 25. Jan 2018, 10:47

get distance between pen and pad

Postby hamedgg » Thu 25. Jan 2018, 10:54

I want to create a 3D simulation in Unreal Engine, I have a handle that user can take it and move it (Wacom pen).Now i just want to have the distance between Wacoms pad and pen,Also I want the rotation of pen too.
Can I get this information from Wacoms software ?
For more detail :
https://i.imgur.com/w6ag0UI.jpg

Thank you

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: get distance between pen and pad

Postby wacom1 » Thu 25. Jan 2018, 12:09

You can find the developer information for getting data from the tablet in http://developer.wacom.com/en-us The driver can provide pressure form the pen, depending on tablet model it tell you pen bearing/tilt direction. When using the Artpen, the pen delivers rotation data. There is no provision for detailed pen height detection.

hamedgg
Posts: 2
Joined: Thu 25. Jan 2018, 10:47

Re: get distance between pen and pad

Postby hamedgg » Thu 25. Jan 2018, 12:31

Thank you so much,I read height detection information for example Intuos Pro is 10 mm , I thought it is queryable.
Any idea ?

wacom1
Posts: 898
Joined: Tue 29. Nov 2016, 09:46

Re: get distance between pen and pad

Postby wacom1 » Thu 15. Feb 2018, 08:26

According to specification tablets should detect a pen as long as the pen is within the 10 mm height, but a pen might still be detected on bigger distance - depending on the energy from the tablet sensor and sensitivity of the pen electronics. There is no measurement for the distance.


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