Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Bamboo Paper App on SurfacePro4 issue

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
beckisback
Posts: 1
Joined: Sun 8. Jan 2017, 19:50

Bamboo Paper App on SurfacePro4 issue

Postby beckisback » Sun 8. Jan 2017, 20:31

Hello all!

I've purchased Bamboo Paper app for my Surface pro and it's amazing but I've got a small issue with it. Also bought Writer add-on and there's a vertical and horizontal notebook and that's what I've got my problem with. When I choose horizontal lines notebook it shows ok when tablet is in horizontal position:
Image

but when I switch tablet to vertical position, lines become vertical:

Image

Not sure how to explain this issue in other way. Hope images show it all.

It's an amazing piece of software and that one notebook style is the one I need the most.
Please help...

wacom1
Posts: 459
Joined: Tue 29. Nov 2016, 09:46

Re: Bamboo Paper App on SurfacePro4 issue

Postby wacom1 » Mon 9. Jan 2017, 08:45

The program works like this in fullscreen mode, but you can also use Bamboo Paper in windowed mode, then the background is rotated together with the tablet.


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