Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Mail server of this forum configured incorrectly

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
CertainUser1
Posts: 3
Joined: Mon 19. Mar 2018, 21:01

Mail server of this forum configured incorrectly

Postby CertainUser1 » Wed 13. Jun 2018, 08:17

Hello Wacom Forum Admins,

when I first tried to register for this forum, I was puzzled as to why the registration mails did not arrive. I had to use a very old mail address I still had from my university to get the registration working.

After some investigating, I found out that the mail server this forum uses is configured incorrectly:

Code: Select all

HELO: php-live.wacom.eu
Hostname: ec2-176-34-231-61.eu-west-1.compute.amazonaws.com


HELO and hostname differ, and this is regarded by many mail servers as a sign of spam emails.

So my advice to the admins of this forum is to correct this.

Also, I noticed that this forum does not use https, which seems a strangely outdated choice in 2018. Maybe you want to correct this as well, while you are at it.

Best regards!

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