Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Is Wacom Cloud down?

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Sesamme
Posts: 8
Joined: Thu 9. Nov 2017, 08:47

Is Wacom Cloud down?

Postby Sesamme » Fri 10. Aug 2018, 00:05

If I try to log in into the Wacom Cloud with the browser, I only get this error:

Sorry, something went wrong.

Please try again later.

When I log in through Wacom Desktop app, it seems to be logged in, but when I try to restore a settings file, it tells me there are no settings files, although I know for sure I've backed them up recently.

what is going on?

wacom4
Posts: 143
Joined: Tue 29. Nov 2016, 09:49

Re: Is Wacom Cloud down?

Postby wacom4 » Mon 20. Aug 2018, 13:07



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