Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Can not log onto Wacom Inkspace from Bamboo Paper iOS

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Nureyev
Posts: 1
Joined: Wed 11. Jan 2017, 11:08

Can not log onto Wacom Inkspace from Bamboo Paper iOS

Postby Nureyev » Wed 11. Jan 2017, 11:19

When I used my Google account to log onto the Bamboo Paper app cloud services, it displays a blank web page in Safari after the password and two-factor authentication confirmation is complete.

On Windows 10 the same thing happened when I used Firefox to try to create the Inkspace account at first. When I used Chrome the process completed successfully,

I tried to delete the account and create a normal Wacom ID but I can't find an option to do that.

I would like to sync the iPad to the cloud at least.

Thanks for your time.

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