Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others

Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple already released an update of 10.15 which solves some of these issues. Please make sure you have the latest update.

Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661

Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Drawing software:
If you wondering which software to choose, check the trial versions below:

Wacom server availability

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
MaxMustermann
Posts: 1
Joined: Sat 29. Dec 2018, 15:56

Wacom server availability

Postby MaxMustermann » Sat 29. Dec 2018, 16:11

Dear Sirs,

I find it quite strange that in my christmas holidays I have difficulty loading the page to download drivers or login to https://account.wacom.com/
I keep getting the "Service Unavailable HTTP Error 503. The service is unavailable."
Perhaps it would be great if the server internet line would be switsched from dial-up to fiber, otherwise the service is not available around the globe.

Other than that, keep doing the great job in hardware. This is what you have been doing great in the last 30 years.

Best Regards

wacom5
Posts: 771
Joined: Tue 8. Aug 2017, 14:35

Re: Wacom server availability

Postby wacom5 » Wed 2. Jan 2019, 10:05

We are sorry for this. Due to the higher amount of access requests, the website became temporarily unavailable. The page and the registration should be working normally now.
Thank you for your feedback and kind words.


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