New drivers posted for Mac and Win, version 6.3.25. Now supporting OSX High Sierra. Windows driver 6.3.25-3 has a known issue when using the WL Kit - this will be fixed soon. Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

use of pressure lost when install Wacom EK Remote in Adobe Animate CC on Surface Book

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
MovingMonkey
Posts: 1
Joined: Sat 4. Feb 2017, 08:08

use of pressure lost when install Wacom EK Remote in Adobe Animate CC on Surface Book

Postby MovingMonkey » Sat 4. Feb 2017, 14:02

Hi,
So this issue concerns an interaction between 3 players:
- Wacom EK Remote drivers
- Surface Book running Windows 10 Pro
- Adobe Animate CC

So, I've been working fine on Adobe Illustrator - pressure sensitivity working nicely with the Wacom EK Remote. Then I start working in Animate and although the 'Use Pressure' option is available and clickable, the pressure sensitivity just isn't working. I realised that Animate is Wintab based/reliant (and Illustrator isn't), so I downloaded and probably reloaded the Wintab drivers. The great news was that the pressure sensitivity in Animate started working! The bad news was that the Wacom EK Remote was completely disabled. So I reinstalled the Wacom EK Remote drivers and ... yep, the pressure sensitivity in Animate stopped working again.

I've posted this to Microsoft too.

Thanks for any help you can give!

Return to “Apps and Services”