Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Inkspace Output Reolution?

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
NigeCrooks
Posts: 1
Joined: Wed 15. Feb 2017, 22:57

Inkspace Output Reolution?

Postby NigeCrooks » Wed 15. Feb 2017, 23:02

Hi all,

I'm trying to import some text from my Bamboo Slate in Photoshop so I can recolour the background. However it's only coming in at 78dpi so the text retains some white around it and looks rubbish.

Is it possible to increase the output dpi to avoid this problem? Or is there another way?

Any help greatly appreciated :)

wacom1
Posts: 459
Joined: Tue 29. Nov 2016, 09:46

Re: Inkspace Output Reolution?

Postby wacom1 » Fri 17. Feb 2017, 07:47

Bamboo Slate is recording data in WILL (vector format). When you convert vector data it can basically have any resolution. If you convert to a bitmap format (JPG, PNG, PSD), I think the software converts to the paper size of your device (A5/A4). - I Photoshop you can change image size of imported pictures and (menu -> image size, resample DPI). - If not happy with result, export to SVG (vector format) and import that into Photoshop, that allows to rasterize the image to the desired file size and DPI for printing.


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