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Inkspace - Wacom Ink to Text (OCR) not working

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
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StarlightBamboo
Posts: 1
Joined: Wed 7. Aug 2019, 12:05

Inkspace - Wacom Ink to Text (OCR) not working

Postby StarlightBamboo » Wed 7. Aug 2019, 12:09

Hi, I use the Bamboo Folio and it is a month since I am experiencing the same issue, I tried to configure the folio with: iPhone 6s, iPhone XR, iPad Air 2019, Macbook 2019 ( SO MOJAVE) Windows 7, Windows 10, and over every device the OCR is not working...could you please help us to find a solution?
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wacom5
Posts: 954
Joined: Tue 8. Aug 2017, 14:35

Re: Inkspace - Wacom Ink to Text (OCR) not working

Postby wacom5 » Thu 8. Aug 2019, 07:23

Hi,

I moved your post to a new topic since this seems like a new issue.
We are are of issues with Ink-to-Text with the Inkspace App on Windows and Mac OSX, however it is working fine on Mobile applications on Android and iOS.

As a work around you can also use the Ink to Text feature from the Inkspace portal - https://inkspace.wacom.com/

Please bear in mind that to use this feature on any platform, you need to have an active Wacom ID account.
Need immediate help? Contact our Support: https://support.wacom.com
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