Wacom Customer Support page: https://support.wacom.com/
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Wacom Product Resources - Drivers, Manuals, Warranty Information & Others
Mac OS 10.15 Catalina Support:
https://www.wacom.com/en-de/support?guideId=015-916
NOTE: Apple Released 10.15.1 which solves some of these issues. Please update as soon as possible.
Why is the cursor on Windows a white dot or crosshairs? [FIXED]:
https://www.wacom.com/en-de/support?guideId=015-661
Product Registration:
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?
Drawing software:
If you wondering which software to choose, check the trial versions below:
Inkspace - Wacom Ink to Text (OCR) not working
-
StarlightBamboo
- Posts: 1
- Joined: Wed 7. Aug 2019, 12:05
Inkspace - Wacom Ink to Text (OCR) not working
Hi, I use the Bamboo Folio and it is a month since I am experiencing the same issue, I tried to configure the folio with: iPhone 6s, iPhone XR, iPad Air 2019, Macbook 2019 ( SO MOJAVE) Windows 7, Windows 10, and over every device the OCR is not working...could you please help us to find a solution?
Re: Inkspace - Wacom Ink to Text (OCR) not working
Hi,
I moved your post to a new topic since this seems like a new issue.
We are are of issues with Ink-to-Text with the Inkspace App on Windows and Mac OSX, however it is working fine on Mobile applications on Android and iOS.
As a work around you can also use the Ink to Text feature from the Inkspace portal - https://inkspace.wacom.com/
Please bear in mind that to use this feature on any platform, you need to have an active Wacom ID account.
I moved your post to a new topic since this seems like a new issue.
We are are of issues with Ink-to-Text with the Inkspace App on Windows and Mac OSX, however it is working fine on Mobile applications on Android and iOS.
As a work around you can also use the Ink to Text feature from the Inkspace portal - https://inkspace.wacom.com/
Please bear in mind that to use this feature on any platform, you need to have an active Wacom ID account.