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Inkspace date wrong

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Zakkorn
Posts: 10
Joined: Tue 29. Oct 2019, 23:29

Inkspace date wrong

Postby Zakkorn » Wed 30. Oct 2019, 13:12

Hello,
Yesterday I received my new Intuos Pro Paper tablet.
After I tried drawing with the Fine Pen I used the Inkspace app to get the sketches.
There I noticed that the date of the files were completely off.
Instead of 29 / 10 / 2019, it was 1 / 5 / 1991 !!!
How can I change the date on the app or tablet?
(I had done the firmware update before trying to sketch)

Thank you in advance.

wacom5
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: Inkspace date wrong

Postby wacom5 » Wed 30. Oct 2019, 15:00

Which Operating System and which App version are you using?
The App should read the date from the operating system, there is no option to change this.
Need immediate help? Contact our Support: https://support.wacom.com

Zakkorn
Posts: 10
Joined: Tue 29. Oct 2019, 23:29

Re: Inkspace date wrong

Postby Zakkorn » Wed 30. Oct 2019, 15:12

I am using Windows 10 and the apps version is the latest. (2.7.4)
I can send you a screenshot if you want.

Zakkorn
Posts: 10
Joined: Tue 29. Oct 2019, 23:29

Re: Inkspace date wrong

Postby Zakkorn » Wed 30. Oct 2019, 20:27

So, no response?
Any help will be appreciated.

wacom5
Posts: 1196
Joined: Tue 8. Aug 2017, 14:35

Re: Inkspace date wrong

Postby wacom5 » Thu 31. Oct 2019, 11:14

I cannot reproduce this issue. As I said, the App uses the time set by the operating system in consideration and this is not possible to change.
Need immediate help? Contact our Support: https://support.wacom.com

Zakkorn
Posts: 10
Joined: Tue 29. Oct 2019, 23:29

Re: Inkspace date wrong

Postby Zakkorn » Thu 31. Oct 2019, 11:40

Ok.
Its a weird issue.
I was thinking the same. That it takes the date from the operating system.
But the Date is completely off and its of course different from the o/s date.
That is a first to me.
Anyway thanks.


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