Our online support email form on Wacom.com was down between September 14th and the 18th. If you reached out to our support team during that time but have not heard back from us please re-submit your ticket so we can help. We apologize for any inconvenience in getting a response sooner. http://support.wacom.com/

New driver posting for Mac and Windows. The 6.3.24 driver has an updated user help section and bug fixes including issues related to assigning and entering keystrokes, such as Esc and Shift. Download here: http://www.wacom.com/support/product-support/drivers

For more details see the driver release notes on the driver download page.

Note: All users seeing wavy lines using a Wacom Pro Pen 2 with Wacom MSP, Cintiq/Intuos Pro 13” or 16”, please update the tablet pen firmware to address this issue. The update is now available via the Wacom Desktop Center application on your computer.

Apple announced that 10.13 High Sierra will be released on Sep 25th. Wacom is currently working on a driver update to support this OS and will be ready by late Oct. Please note that the existing Wacom driver for 10.12 will NOT work so we suggest not to upgrade to OS 10.13 until the new driver is released.
To learn more, visit: http://www.wacom.com/en-us/support?guid ... ListPage-1

For clicking problems with Google Chrome see:
http://www.wacom.com/en-us/support?guid ... ListPage-1

Inkspace App (does not?) sync, nothing shows up on web portal

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Rhenium
Posts: 1
Joined: Fri 31. Mar 2017, 12:23

Inkspace App (does not?) sync, nothing shows up on web portal

Postby Rhenium » Fri 31. Mar 2017, 12:31

Registered my account directly through the Inkspace App on iOS and connected my new Bamboo Slate. Notes are sync-ed ok from Slate to App.
But when I logon to the web on my PC to check the notes, it is and remains empty.

Does that have to do with the Announcement
"Until July 31, 2017 we will be improving the Inkspace web portal. During this time the Ink Collaboration tool will be unavailable and you might experience limited access to your content. Thank you for your understanding."

?

That would be fine, aside from the fact that no access to content is not the same as limited.

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