Wacom Customer Support page: https://support.wacom.com/

Cintiq Pro 24 - Fan Speed:
A firmware update was released that should allow you to adjust the fan speed. Please see: here

Windows 10 Fall 2018 Update:
Updating to the newest Windows 10 Fall update? Wacom has identified a few issues within the latest update. Pan/Scroll is not working correctly in some applications. Also, Modifier Clicks do not work when assigned to pen buttons or ExpressKeys, see the screenshot below. The Wacom driver team has submitted a bug report with Microsoft for these issues and will continue to work with them until it is fixed. More information can be found here: here

Mac OS 10.14 Mojave:
Upgrading to Mac OS 10.14 Mojave? A new Mac OSX security feature requires some additional changes to run the Wacom Driver correctly. Please see the instructions found on our support page here. Also, If you have any issues, please try a clean driver install. Follow the steps here.

Wacom Drivers:
December 2018: New driver released for Windows (6.3.32-3) and Mac (6.3.32-3). Download drivers and release notes here: http://www.wacom.com/support/product-support/drivers

Inkspace App Updates: http://forum.wacom.eu/viewtopic.php?f=9&t=1949#p5742

Google Chrome Why is Google Chrome not accepting clicks or is lagging?

Registration
Please register our products on https://www.wacom.com/register
How do I register my Wacom device?

Inkspace App (does not?) sync, nothing shows up on web portal

Inkspace, Marketplace, Bamboo Paper, sign pro PDF, etc
Rhenium
Posts: 1
Joined: Fri 31. Mar 2017, 12:23

Inkspace App (does not?) sync, nothing shows up on web portal

Postby Rhenium » Fri 31. Mar 2017, 12:31

Registered my account directly through the Inkspace App on iOS and connected my new Bamboo Slate. Notes are sync-ed ok from Slate to App.
But when I logon to the web on my PC to check the notes, it is and remains empty.

Does that have to do with the Announcement
"Until July 31, 2017 we will be improving the Inkspace web portal. During this time the Ink Collaboration tool will be unavailable and you might experience limited access to your content. Thank you for your understanding."

?

That would be fine, aside from the fact that no access to content is not the same as limited.

Return to “Apps and Services”