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Problem with intuos pro paper edition and inkscape

Posted: Fri 31. Mar 2017, 20:14
by seghier
Hello
i contact wacom support via email about this problem and they told me to test the tablet in other pc.
and i want ask again maybe someone had the same problem
the tablet worked fine with my laptop and work with inkspace for android
but when i tired pair the tablet with inkspace pc always i had a problem and this message : no supported device found !
wacom support said this could be a defect in the tablet but why it work with the android app ?
i hope find a solution because i don't have another pc to test it and i can't return it because the shipping cost (send and receive )
and i hope you make the pc version support bluetooth like the android version

Re: Problem with intuos pro paper edition and inkscape

Posted: Thu 6. Apr 2017, 07:38
by wacom1
As far as I know the desktop versions of the Inkspace App work only by USB cable connection at the moment. It is not a hardware problem, but needs another update for the Inkspace App.

Re: Problem with intuos pro paper edition and inkscape

Posted: Sat 8. Apr 2017, 10:10
by seghier
Thanks
i installed the last version of inkspace
are you mean i need to wait for a new version ?

Re: Problem with intuos pro paper edition and inkscape

Posted: Sat 8. Apr 2017, 10:15
by seghier
hi
after installing the last driver 6.3.21-10 the application detect the tablet and worked

Re: Problem with intuos pro paper edition and inkscape

Posted: Sat 8. Apr 2017, 12:49
by seghier
transfer files from tablet to inkspace pc take long time without success

Re: Problem with intuos pro paper edition and inkscape

Posted: Fri 21. Apr 2017, 18:53
by sgyanagi
Im also having problems with Inkspace, the app doesn't detect the tablet even via USB connection,

Re: Problem with intuos pro paper edition and inkscape

Posted: Tue 25. Apr 2017, 09:09
by seghier
with the last upadte and in windows 10 worked fine
but in windows 7 i still have the problem

Re: Problem with intuos pro paper edition and inkscape

Posted: Fri 5. May 2017, 06:26
by wacom1
Intuos Paper Inkspace connection via Bluetooth is only supported for Windows10 64bit. It will not work with Win7/8 or 32bit Win10.

Re: Problem with intuos pro paper edition and inkscape

Posted: Sat 6. May 2017, 05:06
by seghier
wacom1 wrote:Intuos Paper Inkspace connection via Bluetooth is only supported for Windows10 64bit. It will not work with Win7/8 or 32bit Win10.

how that possible ?
in windows 10 or 7 always asked to plug the cable ; bluetooth worked only with smartphone